Terms & Conditions — 356ace Platform

By accessing the 356ace website at https://356ace.bio, creating a player account, depositing funds, or placing any wager on the platform, you confirm that you have read, understood, and unconditionally accepted these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you ("the Player") and 356ace ("the Company", "we", "us", or "our").

If you do not agree to any provision of these Terms, you must immediately cease using the platform and close your account. Continued use of the platform following any amendment to these Terms will be deemed acceptance of the revised version. 356ace reserves the right to amend these Terms at any time. Material changes will be communicated via the platform or by email to the address registered on your account. The updated Terms will take effect on the date published.

These Terms should be read in conjunction with our Privacy Policy and our Responsible Gaming policy, both of which form part of this agreement by reference.

To register and maintain a player account with 356ace, you must satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis:

• You are at least 21 years of age.
• You are a natural person and not a corporation, partnership, or other legal entity.
• You are accessing the platform from a jurisdiction where online gambling is not explicitly prohibited by local law.
• You are not an employee, director, contractor, or close relative of any employee or director of 356ace or any of its affiliated companies.
• You have not previously had an account closed or suspended by 356ace for a breach of these Terms.
• You are acting on your own behalf and not on behalf of any other person.

Each player is permitted to hold one single account only. Creating duplicate or multiple accounts is strictly prohibited. Where duplicate accounts are identified, 356ace reserves the right to close all but the oldest verified account, void any bets placed from duplicate accounts, and forfeit any winnings arising therefrom.

You must provide accurate, complete, and current personal information during the registration process. You are required to notify 356ace promptly of any change to your registered details. 356ace may request documentary evidence at any time to verify the information provided. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account restriction or closure.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any one-time passcodes issued to your registered mobile number. 356ace will never ask you for your password via email, live chat, telephone, or any other communication channel. Any such request should be treated as fraudulent and reported to our support team immediately.

You must not allow any third party to access or use your account on your behalf. All activity conducted through your account — including all wagers placed and all deposits made — will be deemed to have been carried out by you personally and will be your sole financial and legal responsibility, regardless of whether your account credentials were used without your knowledge or consent.

In the event that you suspect your account has been accessed without your authorisation, you must contact the 356ace support team immediately at [email protected] so that your account can be secured. 356ace will not be liable for any losses incurred prior to the report being received and acted upon.

All financial transactions on the 356ace platform are denominated in Bangladeshi Taka (BDT). The following payment methods are supported for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Availability of individual payment methods may vary and is subject to change without prior notice.

Deposits: The minimum single deposit amount is ৳100. Deposits are generally credited to your 356ace wallet within a few minutes of a successful transaction under normal operating conditions, subject to the processing times of your chosen payment provider. 356ace does not impose a fee on standard deposits, although your payment provider may apply their own transaction charges.

Withdrawals: The minimum single withdrawal amount is ৳500. Withdrawal requests are subject to identity verification and compliance review prior to processing. 356ace aims to process approved withdrawal requests promptly; however, processing times may vary depending on your chosen payment method and the outcome of any compliance checks. Withdrawals will only be processed to a payment method that is registered in the same name as your 356ace account.

Anti-Money Laundering (AML): 356ace operates in compliance with applicable anti-money laundering regulations. We reserve the right to request source-of-funds documentation before processing any withdrawal request. Funds deposited on the platform must not originate from illegal activity. Any account found to be involved in money laundering or fraudulent financial activity will be permanently closed and the matter reported to the relevant authorities.

You may not deposit funds into your account using a payment method that belongs to a third party. Any attempt to do so will result in the deposit being reversed and the account being reviewed for compliance.

From time to time, 356ace offers promotional bonuses including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL, and IPL. All bonuses and promotions are subject to the following general conditions unless otherwise stated in the specific promotion's terms:

• Each promotion is available to one account per player, per household, per device, and per IP address.
• Bonuses must be wagered a specified number of times (the "wagering requirement") before any winnings derived from bonus funds can be withdrawn. The applicable wagering multiplier will be stated in the individual promotion terms.
• Bonus funds and real-money funds are held separately in your account wallet. Real-money funds are used first when placing wagers unless the promotion specifies otherwise.
• 356ace reserves the right to withdraw any bonus offer, cancel bonus funds from a player's account, or void any wagers funded by bonus credits if it determines that the player has breached these Terms or the specific promotion terms.
• Bonuses may not be transferred between accounts or exchanged for cash outside of the wagering process.
• Maximum withdrawal amounts derived from bonus play may apply. Where a cap exists, it will be stated in the individual promotion terms.

Players who choose to opt out of promotions should contact the support team. Once a bonus has been credited to your account, the associated wagering requirements are binding unless 356ace agrees in writing to remove the bonus before any wagering has taken place.

All games available on the 356ace platform — including slots, live casino tables, crash games, and sports betting markets — are governed by the rules of the respective game provider or sports market operator. It is the player's responsibility to read and understand the applicable game rules before placing any wager.

Sports Betting: All sports bets are settled in accordance with the official rules and results published by the relevant governing body (e.g., ICC for cricket, FIFA for football). Where a match is abandoned, postponed, or voided, bets will be settled in accordance with the platform's void/refund policy applicable at the time. In-play markets are subject to suspension at any time at the discretion of 356ace.

Casino Games: All casino games on the platform are supplied by certified third-party providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi, and others. The outcome of all games is determined by independently certified Random Number Generator (RNG) systems. The published Return-to-Player (RTP) percentages for each game are theoretical long-run averages and do not guarantee individual session results.

The following conduct is strictly prohibited and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Use of any automated software, bot, script, or artificial intelligence tool to place wagers.
• Exploiting bugs, glitches, or errors in the platform's software for financial gain. Any winnings obtained through exploitation of a technical error are considered void.
• Collusion with other players to gain an unfair advantage in any game.
• Arbitrage betting strategies designed to exploit promotional offers or guaranteed-profit scenarios across markets.
• Any form of fraud, misrepresentation, or abuse of the platform's payment systems.

356ace is committed to promoting responsible gambling practices and providing tools that help players stay in control. The platform offers deposit limits, session time reminders, cooling-off periods, and voluntary self-exclusion options. These tools are accessible from within your account settings.

By accepting these Terms, you acknowledge that gambling carries a risk of financial loss and that outcomes are determined by chance. You agree to gamble only with funds you can afford to lose and to treat gambling as a form of entertainment, not as a primary source of income.

If you believe your gambling behaviour is becoming problematic, we strongly encourage you to use the self-exclusion feature or contact our support team at [email protected] to request account restrictions. Further guidance is available on our Responsible Gaming page.

All content on the 356ace platform — including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software — is the property of 356ace or its content suppliers and is protected by applicable intellectual property laws. The compilation of all content on the platform is the exclusive property of 356ace.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only. You must not reproduce, duplicate, copy, sell, resell, or exploit any portion of the platform without the prior express written consent of 356ace.

To the fullest extent permitted by applicable law, 356ace and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of service.

356ace does not warrant that the platform will be available without interruption, error-free, or free of viruses or other harmful components. Scheduled maintenance, emergency downtime, or third-party network failures may periodically affect platform availability. 356ace will endeavour to provide advance notice of scheduled maintenance where reasonably practicable.

In all cases, the maximum aggregate liability of 356ace to any player in respect of any claim or series of related claims shall not exceed the total amount deposited by that player in the thirty (30) days immediately preceding the event giving rise to the claim.

Your personal data is collected and processed by 356ace in accordance with our Privacy Policy, which forms an integral part of these Terms. By registering an account, you consent to the collection, storage, and processing of your personal information as described in the Privacy Policy.

356ace employs 256-bit SSL encryption across all platform communications and payment transactions. Your personal data will never be sold to third parties. Data may be shared with our licensed payment providers, compliance partners, and fraud-prevention services solely for the purpose of operating and protecting the platform and its players.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of the jurisdiction under which 356ace holds its operating authorisation.

In the event of a dispute between you and 356ace, you should contact our support team in the first instance so that we may attempt to resolve the matter informally. The support team can be reached at [email protected]. 356ace will endeavour to respond to all formal complaints within five (5) working days.

If an informal resolution cannot be reached, disputes may be escalated through the formal dispute resolution process outlined in the platform's Complaints Procedure, available on request from the support team. Both parties agree to attempt good-faith mediation before commencing any formal legal proceedings.

Severability: If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect.

Entire Agreement: These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and 356ace with respect to the subject matter herein and supersede all prior representations, agreements, negotiations, and understandings.

No Waiver: The failure of 356ace to enforce any right or provision of these Terms on any occasion shall not constitute a waiver of that right or provision on any other occasion.

Assignment: You may not assign or transfer any rights or obligations under these Terms to any third party without the prior written consent of 356ace. 356ace may assign its rights and obligations under these Terms to any successor entity or affiliated company.

Language: These Terms are published in English. In the event of any conflict between the English version and any translated version, the English version shall prevail.

For any questions regarding these Terms and Conditions, please contact our support team at [email protected]. Our team is available 24 hours a day, 7 days a week.